Frequently Asked Questions Dynamic Currency Conversion

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How does DCC work?
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The payment device or ATM automatically detects eligible international credit cards and converts a transaction from the merchant's local currency to the eligible foreign currency of the cardholder at the point of sale. A DCC offer is automatically displayed on the screen allowing the cardholder to make an active choice and continue to process in the offered currency or the currency of the country that they are visiting.

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Is this good option to choose DCC?
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An international cardholder can know how much the purchase costs in their home currency at the time of the transaction.

For business customers, DCC makes the expense claim process much simpler.

It also helps when a business person is restricted to adhering to a budget.

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What types of credit or debit cards can be used to make DCC transactions?
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The DCC service is available on VISA and Mastercard cards only.

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What currencies are available with DCC?
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DCC is available on a wide range of currencies. It is about 30 currencies which covers most of international credit and debit cards.

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What fees are involved if a cardholder chooses DCC?
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If a cardholder chooses to pay in their home currency, their transaction will be converted with the current FX rate at the time of the transaction and mark-up fee is added. This FX rate and mark-up rate is displayed on the screen (or the paper shown by merchants) .

Your card issuer may charge an additional transaction fee.

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Is DCC the only option to pay?
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DCC is optional, and a cardholder has the right to decline.